Back to LilpoLast updated: September 6, 2026
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Terms of Use

Lilpo is a record book for your animals. These terms are straightforward because the app asks little of you: there is no account, and nothing you record is ours.

1. Acceptance & Scope

By downloading, installing, or using the Lilpo application on iOS, or by accessing the lilpo.app website, you agree to these Terms of Use. If you do not agree, please do not use the application or website.

For the iOS application, Apple's Standard End User License Agreement (EULA) applies in addition to these terms. You can review the agreement directly at Apple Standard EULA.

Not Veterinary Advice

Lilpo records and organizes information. It does not diagnose illness, interpret symptoms, or recommend treatment.

Nothing shown in the app or on this website (including reminders, weather advice, and anything Smart Scan reads from a document) is a substitute for a veterinarian. If an animal is unwell, call one immediately.

2. Your Records Are Yours

You keep every right to what you enter. We claim no ownership of your records and do not receive them on a server operated by us.

You are responsible for the accuracy of what you record, and for keeping your own backups. Export is always available and never requires a purchase.

If you invite someone to a pet via Apple CloudKit, you authorize that person to access and update the complete shared record. Only share information you have the right and permission to share.

3. Reminders & System Notifications

Reminders are local notifications scheduled by iOS on your device. They can be delayed or suppressed by the system, by Focus modes, or by the device being powered off.

Do not rely on notifications alone for a dose or critical treatment that matters.

4. Purchases, Subscriptions & Statutory Withdrawal Rights

Lilpo is free forever for 1 pet profile, with full access to care logs, reminders, and Care Card PDF export.

  • Product Options: Lilpo Pro may be available as an auto-renewable subscription and as a one-time lifetime purchase. The App Store shows the product, price, billing period, and any introductory offer before you confirm payment.
  • Subscriptions: A subscription is charged to your Apple Account and renews automatically for its displayed billing period until you cancel it. You can manage or cancel it in your App Store subscriptions settings. Cancellation takes effect at the end of the paid period unless Apple states otherwise.
  • Billing & Refunds: Apple handles billing and refund decisions directly. Lilpo does not receive or store your payment card details.
  • EU / UK Statutory Right of Withdrawal: If you are a consumer residing in the European Union or United Kingdom, your statutory 14-day right of cancellation and withdrawal for digital content and subscriptions is managed directly by Apple. You can request refunds or exercise your statutory withdrawal rights at reportaproblem.apple.com.
  • Family Sharing: When the selected App Store product is eligible for Family Sharing, Apple may share Pro access with your Family Sharing group according to Apple's Family Sharing settings and the purchaser's choices. Crucially, sharing Pro does not share pet records: pet-record participants must be invited separately via CloudKit.

5. Acceptable Use & Shared Records

When using the app, website, or CloudKit pet sharing, you agree not to enter, store, or share content that is unlawful, defamatory, fraudulent, or infringing on the rights of third parties.

You must not enter or share personal, contact, or medical information belonging to other individuals without their prior permission. We reserve the right to restrict access to promotional website services in cases of deliberate abuse or security interference.

6. Website Terms & Intellectual Property

The lilpo.app website is provided for informational and promotional purposes. All brand assets, illustrations, animal artwork, typography, and original design elements displayed on the site are the intellectual property of Lilpo.

You may not copy, scrape, mirror, or republish website content or application branding without prior written authorization.

7. No Warranty & Limitation of Liability

Lilpo is provided as it is, without warranty of any kind. To the extent the law allows, we are not liable for loss arising from its use, including lost records, missed reminders, or decisions made from what it displays.

8. Acknowledgements & Open-Source Software

Lilpo is built with Apple's frameworks (SwiftUI, CloudKit, StoreKit, Vision, MapKit, WeatherKit, UserNotifications) and open-source software. Lilpo's data layer uses SQLiteData and GRDB together with their supporting Swift packages. Third-party license notices are preserved within the application's Acknowledgements screen.

9. Changes to These Terms

For the iOS application, terms ship with the binary and can only change with an application update. For the lilpo.app website, revised terms become effective upon publication with an updated revision date.

10. Governing Law, Dispute Resolution & Contact

These Terms shall be governed by and construed in accordance with the laws of Romania and the European Union, without regard to conflict of law principles.

The European Commission provides an online dispute resolution platform for consumers at ec.europa.eu/consumers/odr. We encourage you to contact us directly first to resolve any questions or concerns amicably.

Questions or legal inquiries: hello@lilpo.app